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Frequently Asked Questions

1. What types of facilities do you clean?


At Apex Cleaning, we provide professional commercial cleaning services for offices, medical facilities, dental offices, fitness centers, schools, daycares, industrial buildings, churches, and property management facilities throughout Central Texas.

2. Are your cleaners trained and insured?


Yes. Our cleaning team is professionally trained in commercial cleaning procedures, safety protocols, and proper disinfecting techniques. We are fully insured for your peace of mind.

5. How often can you clean our facility?


We offer flexible scheduling including daily, weekly, bi-weekly, and monthly cleaning services. We can also provide daytime porter services and one-time deep cleanings.

7. Do you provide cleaning supplies and equipment?


Yes. We provide professional-grade cleaning supplies, disinfectants, and equipment needed to service your facility unless you request otherwise.

 9. Do you have a customer service portal?


We are working on incorporating a client site which will give you easy access to your account information and allows you to view reports, schedule cleanings, communicate with your coordinator, and more.

3. Do you offer customized cleaning plans?


Absolutely. Every facility has different cleaning needs, so we create customized cleaning programs based on your building size, traffic level, and cleaning requirements.

4. Does your team cleans during or after business hours?
 
Apex Cleaning Team schedule revolves around yours, and each independent operator is happy to work its cleaning expertise whenever you prefer.

6. Are background checks done on the cleaning Independent Operator?


Absolutely, thorough background checks are completed on every certified cleaning independent operator that services their clients. They are also bonded and insured, offering full peace of mind.

8. Do you clean up biohazards?


Apex Cleaning is not currently certified to dispose of biohazardous waste. Our Independent Operators have plenty of other medical certifications though. Contact our   local office for more details.

10.Do you use eco-friendly cleaning products?


Yes. We use eco-friendly products and cleaning methods to help create a healthier environment while reducing your facility’s footprint. Products we use are:

  • Non-toxic cleaning agents

  • Microfiber flat-head mops to reduce chemical and water consumption

  • Microfiber cloths to eliminate waste while removing up to 99% of dirt and germs.

  • Advanced HEPA/ULPA filtration systems that capture microscopic dust, allergens, and airborne particles while helping maintain cleaner indoor air quality.

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